Account Manager
Budget Van Lines Inc
Chicago, IL
- Full-Time
Job Description
Company Info
Job Description
The Account Manager will be doing post sale work from our Chicago office. The ideal candidate is a highly self-motivated, problem solver, professional, able to work independently, and capable of managing their workload and prioritizing tasks in a fast-paced startup environment. Additionally, this individual must be awesome at building rapport and cultivating relationships. This is an excellent opportunity to join a growing company.
Responsibilities for the Account Manager:
- Maintain an excellent relationship with our customers
- Quick to respond to questions, issues and and resolve problems
- Deescalate any issues or situations with customers that result in mutual satisfaction for both the company and the customer
- Conduct welcome and on-boarding calls
- Recommends up-sell opportunities based on business and customer needs
- Contact current customers to explain new product features
- Perform in a manner that will prevent errors and omissions
- Maintain computer files and follow-up action
- Provide support and assistance to department supervisor as needed
Technical Skills for the Account Manager:
- Excellent communication and followup skills
- Experience being the main point of contact for many accounts
- Client/customer focus
- Organizational skills
- Presentation skills
- Problem solving
- Technical capacity
- Results driven
Benefits:
- Health, Dental benefits
- Paid Vacation, sick days
- No limits on career growth
Salary: DOE
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