Compliance Account Executive

Make an impact. Build a career.

At Pace Analytical® Services, LLC, we're committed to continuously moving science forward, innovating and advancing sustainable practices that improve the health and safety of our communities and lives. Ask any of us, and you'll hear the same thing repeated repeatedly: we work here because what we do positively impacts the world. We have an immediate opening for a full-time Sales Account Executive in the Southeast area. We are seeking candidates seeking a long-term career with a well-established and growing company.

If you're curious, driven, and inspired by the idea of doing meaningful work with real-world impact, there's no better place to build your career.

This is a full-time remote and exempt position supporting the Southeast (NC, SC, GA) territory, Monday through Friday.

SUMMARY:

Responsible for promoting and selling Pace Analytical services within an assigned territory, leveraging relationships, and ensuring customer retention.

ESSENTIAL FUNCTIONS:

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

1. Increases Market Share through new business growth and increases Wallet Share of existing customers in assigned territory.

2. Visits customer establishments to evaluate needs or to promote services as needed.

3. Maintains customer records using automated systems.

4. Negotiates prices or terms of sales or service agreements; quotes prices, credit terms, or other bid specifications.

5. Contacts new or existing customer to discuss how specific products/services can meet their needs

6. Provide intermediate to complex analysis, interpretation, and counsel to customers, staff, management, and functional leaders regarding sales policies, programs, and practices.

7. Provides guidance and develops recommendations on product/service features based and analyses of customers’ needs and on technical knowledge of capabilities and limitations to meet customer requirements.

8. Assists with receiving customer feedback and coordinating resources and responses as required.

9. Analyzes and reviews operations, results, feedback and related sales information on an ongoing to as needed basis to determine trends, draw conclusions, interpret findings, and presents results, proposals and recommendations to customers or management.

10. Ensures the accuracy of intermediate to complex sales and operational databases, reports, and related details through audits, queries, and operational reviews; works with teams to resolve discrepancies.

11. Assists with developing sales or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements; receives direction and presents information to management; may develop and manage areas that are moderate in scope or impact.

12. Interprets and applies department policies and procedures and assists with applicable laws, rules, and regulations; receives guidance within these areas as needed.

13. Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.

14. Promotes and supports the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience:

Bachelor's degree in business, chemistry, operations, or a closely related field; AND two (2) years of customer support experience, including experience with complex programs or operations; OR an equivalent combination of education, training and experience.

Required Certificates, Licenses, and Registrations:

Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

• Valid Driver’s License

Required Knowledge and Skills

Required Knowledge

• Intermediate to complex principles, practices, and techniques of sales effectiveness.
• Various understanding of the administration and oversight of sales programs, policies, and procedures.
• Intermediate to complex methods to resolve sales and customer problems, questions, and concerns.
• Various understanding of applicable sales laws, codes, and regulations.
• Understanding of various testing tools, equipment, and processing.
• Computer applications and systems related to the work.
• Principles and practices to serving as an effective project team member.
• Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
• Correct business English, including spelling, grammar, and punctuation.

Required Skills:

• Performing intermediate to complex professional-level sales duties in a variety of assigned areas.
• Overseeing and administering various sales functions.
• Training others in policies and procedures related to the work.
• Serving as a team member and the development and management of projects.
• Operating in both a team and individual contributor environment.
• Interpreting, applying, and explaining applicable laws, codes, and regulations.
• Preparing intermediate to complex account reports, correspondence, and other written materials.
• Using initiative and independent judgment within established department guidelines.
• Using tact, discretion and prudence in working with those contacted in the course of the work.
• Performing effective oral presentations to large and small groups across functional peers and the department.
• Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.