Inbound Sales Manager

Inbound Sales Manager

Townsquare Interactive

**This position requires you to work in our Uptown Charlotte office**

About Townsquare Interactive:

At Townsquare Interactive, we specialize in empowering small and medium-sized businesses to thrive. Our stellar business management platform enhances customer flow, ensuring ongoing success. From comprehensive business management software to website design, SEO, social posts, and reputation monitoring – we've got all your digital needs covered. Our mission is to simplify success for businesses of all sizes.

The Inbound Sales Manager Opportunity:

Our Inbound Sales Team manages inbound leads and outbound follow-up. This team is responsible for re-engaging qualified leads, handling live transfer calls, running demonstrations, and ultimately securing new clients.

As an Inbound Sales Manager, you will play a pivotal role in driving revenue growth by coaching and developing a team of Inbound Sales Representatives. You will be responsible for developing and executing strategies to meet and exceed sales targets, while ensuring an excellent prospect-to-client experience.

Responsibilities:

• Lead, manage, and develop a high performing, results driven sales team via training, coaching, and motivating
• Provide strong, dynamic leadership that mentors, develops, and guides team members to efficiently leverage every call for maximum conversion rate
• Achieve and exceed monthly sales goals
• Prepare and report on team performance to Senior Leadership team as required
• Conduct weekly one-on-one reviews and daily call coaching to build effective communication and understand individual training and development needs
• Ability to work with Vanilla Soft and Salesforce

Qualifications:

• Bachelor's degree in Business, Marketing, or a related field
• Proven success in inside sales, with experience leading and/or managing a team
• Demonstrated track record of meeting or exceeding sales targets (preferable transactional sales)
• Strong understanding of sales methodologies, CRM systems, and KPI management
• Excellent communication, leadership, and interpersonal skills
• Ability to thrive in a fast-paced, results-oriented environment

Benefits:

• Competitive base salary and bonus plan
• 3 weeks PTO
• 9 paid holidays (including 2 personal/floating holidays)
• Volunteer Time Off
• Health, Dental, and Vision Insurance
• Pet Insurance
• 401(K) Retirement Plan with Company Match
• Employee Stock Purchase Plan
• Company-provided laptop
• Comprehensive training and growth opportunities
• Unlimited growth potential in a dynamic work environment

About Townsquare Interactive:

At Townsquare Interactive, we specialize in empowering small and medium-sized businesses to thrive. Our stellar business management platform enhances customer flow, ensuring ongoing success. From comprehensive business management software to website design, SEO, social posts, and reputation monitoring – we've got all your digital needs covered. Our mission is to simplify success for businesses of all sizes.

TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.

Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media's employees to perform their job duties may result in discipline up to and including discharge.

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