Volunteer and Development Coordinator

Join our team as a Volunteer and Development Coordinator and make an impact! Be the driving force behind our mission, empowering volunteers and fostering community engagement while strategically growing our resources to maximize impact. If you’re passionate about making a difference and thrive in a dynamic environment, this role is for you!

ESSENTIAL DUTIES/RESPONSIBILITIES

The Volunteer and Development Coordinator performs a wide range of duties:

Volunteer Program (80%)

Development, Recruitment, and Training

• Under the Director’s supervision, develops, implements, and evaluates Judi’s House Volunteer program to ensure its constant improvement and effectiveness.
• Ensures JH’s Volunteer program is inclusive, diverse, and is led with respect, integrity, and compassion.
• Develops and implements retention, appreciation, and engagement strategies for volunteers.
• Collaboratively assesses the needs of the organization's different departments and recruits' volunteers to support JH's services and mission.
• Conducts orientation and coordinates appropriate training/mentoring for all volunteers.
• Documents and maintains volunteer training materials, onboarding processes, and volunteer waivers.
• Builds and maintains the volunteer schedule, resolves absence/coverage needs.
• Ensures volunteer supervision, performance appraisal, feedback, and termination; consults with Director to address complaints and mediates conflicts related to volunteers/interns/staff.
• Reviews and collects all injury and accident reports regarding volunteers; identify ways to reduce risks/improve training, facility safety, or remedy non-compliance with protocols.
• Maintains and enforces JH's policies/protocols pertaining to the Volunteer program.

Communication and Administration

• Promotes JH's volunteer opportunities through internal and external communications, outreach events, social media posts, and other news media.
• Maintains volunteer database records.
• Updates information pertaining to Volunteers department on JH's website.
• Prepares and submits Volunteer budget in collaboration with Program and Development leadership.

Development & Fundraising (20%)

• Communicates with existing and potential business partners to organize collaborative events that support fundraising goals and/or strategic objectives.
• Develops and supports relationships with individual donors, small businesses, and corporations.
• Seeks sponsorship and donations for existing and new fundraising activities.
• Supports fundraising efforts and JH events by recruiting volunteers as needed.
• Coordinates in-kind donations to benefit programmatic and organizational needs.
• Shares responsibility of administrative functions including gift processing, acknowledgement letters, correspondence, and data integrity for JH’s database of record.

Supervisory Duties

None

About Us:

Judi’s House/JAG Institute (JH/JAG) is the only free-standing organization in Metro Denver devoted solely to supporting grieving youth and families through comprehensive care, research, education, and advocacy. Its mission is to help children and families grieving a death find connection and healing. Since 2002, JH/JAG has supported nearly 13,000 individuals, and educated many thousands more, toward the vision that no child should be alone in grief. The integration of research and practice in a community-based center has uniquely positioned JH/JAG to create social change around the issue of childhood bereavement—elevating it as a public priority and serving as a national leader in the effort to increase access to effective grief care for bereaved children and families.

Judi’s House expects to achieve its vision by adhering to four core values: Compassion, Accountability, Courage, and Respect. Nothing is more important than having a team of people that incorporates these values and holds each other accountable for living this culture every day at Judi’s House.

Our Commitment to Justice, Equity, Diversity, and Inclusion

Judi’s House/JAG Institute centers justice, equity, diversity, and inclusion. We strive to welcome, respect, value, and support our clients, staff, board of directors, and volunteers. Grief is a universal experience. Yet, we know that there are significant barriers that prevent some from accessing grief care. Therefore, we are taking active steps to engage in ongoing learning, reflect the families in our community, respond to the cultural needs of our clients, and address discrimination and inequity.

In fulfilling our mission to help grieving children and families, we are committed to courageously fostering justice, equity, diversity, and inclusion by continually adhering to the following in all aspects of our organization:

• Create safe space for all.
• Invite, engage, and respect every voice to inform our practices.
• Show humility, recognizing who we are and what we don’t know.
• Address systemic injustices and inequities that impact how communities are supported in navigating their grief.
• Lead with our core values to move toward our vision that no child should be alone in grief.

The Position:

The Volunteer and Development Coordinator position is a full-time position regularly scheduled for five eight-hour shifts, Monday through Friday. Holiday, evening, and weekend hours may be required to ensure coverage and support/attend JH's fundraising meetings and events. This position is eligible to work remotely up to one day per week at the manager’s discretion.

Hourly range for this role is: $20.35 - $23.65.

The Benefits:

• Competitive salary commensurate with experience
• Professional development opportunities
• Collaborative and inclusive work environment

The Location:

Our new purpose-built 26,000 square foot home is nestled between Central Park and Aurora -- just a few blocks east of the Stanley Marketplace. Surrounded by children and families from diverse backgrounds, our new location is ideal for our work. We take great pride in making Judi’s House feel like home—providing a safe space for children and their caregivers to explore their grief and find connection and healing.

Qualifications

• Bachelor's degree and a minimum of two years of supervisory experience working with volunteers/human resources/public services/non-profit organization or equivalent combination of education and experience.
• Experience in fundraising, development, and event management required.

Knowledge and Skills

• Proficiency with Microsoft Office Suite Experience with Outlook, Google Suite, and other databases/software programs
• Strong verbal and written communication skills, organizational skills, and customer service skills.
• Ability to handle difficult situations involving the interns/volunteers/staff with tact, compassion, and good judgment.
• Ability to multitask, show initiative, and work conscientiously with outstanding attention to detail.
• Ability to positively lead, mentor, assign volunteers to meet the organization's needs.
• Ability to work professionally and collaboratively with other supervisors and departments.
• Ability to research, collect information, and learn new skills in order to assist and guide volunteers.

Physical Requirements

• Prolonged periods of sitting at a desk working on a computer
• Must be able to lift 25 pounds at a time.

Other Requirements

Must possess a valid driver license and at least state required minimum of automobile insurance, clear DMV driving record and ability to provide own transportation.

**Application Instructions**

Please submit your resume and a cover letter outlining your relevant experience and why you are interested in this position. We look forward to reviewing your application and considering you for this exciting opportunity.

Judi’s House is an equal opportunity employer committed in policy and practice to recruit, hire, train and promote, in all job classifications, without regard to race, color, ancestry, creed, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, political service, gender identity, affiliation or disability or other classes protected by federal or state law. Judi’s House does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights.

All offers are conditional on successful background checks. Our background checks include a search on the National Sex Offenders registry, and local, state and federal criminal databases.