Inside Sales Representative

ARMADA CONSULTING

Lutherville-Timonium, MD

Full-Time

Job Description

Armada follows a hybrid work structure where employees work in-office three days per week and remotely for the remaining two.

Summary:

This is a full time competitive inside sales position that thrives in a sales cycle environment. The Inside Sales Representative plays a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives.

Tasks/Responsibilities:

Responsible for meeting sales and department goals and initiatives for client acquisition and revenue growth objectives
Make outbound calls to prospective brokers and clients in current CRM database; follow up with established accounts or prospects who respond to marketing material requesting further info and convert to sales
Handle inbound calls generated from various marketing campaigns across different advertising platforms fielded and converted to new business
Research accounts, identify key players and generate interest to expand and maintain our database of prospects
Manage database of leads timely and ensure proper follow up through all stages of sales life cycle
Through weekly team meetings, stay updated on current marketing and sales efforts to allow for consistent communication to the marketplace
Take ownership of leads until they're either converted or exhausted; follow up to resolution
Responds to a variety of strategic broker and client-level inquiries from operational to informational; develops and maintains strong relationships with clients and brokers
Maintains detailed knowledge of new and existing products offered by ArmadaCare
Ensures credibility with clients and brokers by maintaining detailed knowledge of current market conditions and competitors’ products
Supports outside sales team when necessary
Appropriately documents conversations with clients and brokers and updates all computer systems when necessary; ensures accuracy of data in those systems

Skills/Requirements:

BA/BS degree or relevant experience
2+ years sales experience
Outbound/ Cold Calling experience
General understanding of health insurance industry
Producers license or ability to obtain a Producers license within six months of employment
Ability to work autonomously and manage time effectively to meet deadlines
Ability to manage broker and client expectations while understanding the impact both administratively and financially
Effective business correspondence skills, including prompt and accurate follow-up to all time-sensitive items
Ability to effectively present information
Excellent written and verbal communication skills
Commitment to a team-oriented office environment
Internet savvy and proficient with Microsoft Word, Outlook, Excel, PowerPoint
Experience with Salesforce.com preferred

Armada follows a hybrid work structure where employees work in-office three days per week and remotely for the remaining two
40 hours per week