Applications Engineer Manager

Why we should be your Employer of Choice!

Royal Switchgear is growing fast! Our unlimited potential for growth will allow you the opportunity to grow with us while servicing an exciting industry in the utility and energy sector. It's an exciting time to be in this industry pushing toward clean and renewable energy. We are a part of the solution in fixing America's energy problems.

Our leadership team is transparent and are good people who treat each other like family and enjoy working together towards a common goal. There is an appreciation for the team and everyone on it. This is demonstrated through a culture that includes a supportive onboarding process, monthly performance-based incentive program, an annual Employee Engagement Survey, Service Awards, and competitive benefit offerings. We do not support drama or corporate politics. If you enjoy flexible work, you can experience and learn multiple skills.

Our Technical Services manager will fill a supervisory level role in overseeing the day-to-day operations and activities of the application engineering department. They will lead a team of application engineers, designers, drafters, and other staff. They will establish and enforce team policies, procedures, and client relations standards. The Applications Engineering department develops engineered-to-order drawing packages, and manufactures Bill of Materials (BOM) based on customer drawings and specifications. The right candidate will provide technical guidance and leadership to deliver world-class customer service experience.

Job Duties and Essential Functions

• Develop and maintain customer relationships by understanding current and future needs of customers. Our client's customers are primarily developers of power substations so this would include Electric Utilities, independent power providers, and contractors all over North America.
• Work with internal/external customers to support manufacturing improvements such as design changes or design for manufacturability.
• Manage an ISO 9001 certified engineering change process.
• Serve as a manager, mentor, knowledge resource, and escalation point for employees. Build credibility and trust within the department.
• Establish and maintain reporting tools to help ensure quality and quantity of team output.
• Assist with team building and recruitment activities as required.
• Great interpersonal and communication skills.
• Excellent time management and teamwork skills.
• Communicate with other departments, customers, third party certifiers, and vendors on technical matters as required.
• Oversee designs based on the interpretation of IEEE specifications, customer specifications, and acceptable manufacturing processes.
• Generate/Review drawings as required.
• Provide supervision/development of Application Engineering personnel and assist in business planning.
• Review or develop bill-of-material to meet customer product requirements.
• Ensure accurate costed BOM's and routings.

Qualifications

• Bachelor's degree in engineering (mechanical or electrical preferred).
• 5 years engineering and 3 years supervisory or equivalent.
• Demonstrated experience managing an "engineered-to-order" engineering department.
• Knowledge/Experience of engineering principles, IEEE specifications, test methods, continuous improvement, computer hardware/software including CAD and CNC programming.
• Demonstrated leadership and problem-solving skills.
• Professional Engineering certification and MBA preferred.
• Industry experience and knowledge of electric power industry and high voltage equipment.
• Experience with design of power substations or development of substation steel structures.
• General machine design experience.
• Proficiency in SolidWorks, including modeling of parts and assemblies, and production of ANSI compliant technical drawings.