Social Media Specialist (Intern)

MSTI, a dynamic and innovative organization dedicated to advancing its mission and engaging with its audience, is seeking a talented and enthusiastic Social Media Intern to join our team. This internship offers a unique opportunity to collaborate closely with the corporate staff in planning and executing impactful social media campaigns that promote MSTI's mission and activities. As a Social Media Intern, you will play a vital role in providing accurate, timely, and relevant information to our customers, stakeholders, and the public.

If you are a motivated self-starter with a passion for social media and a desire to make a meaningful impact, we invite you to join MSTI as our Social Media Intern. This internship will provide valuable hands-on experience and the opportunity to contribute to our mission-driven organization while enhancing your skills in digital communication and strategy.

Responsibilities:

• Works with corporate staff to plan and execute social media campaigns that promote MSTI’s mission and activities.

• Assist with the development of the company’s social media strategy, including supporting the creation of social media guidelines, handbooks, and best practices.

• Edits and designs professional materials, including formal presentations, fact sheets, brochures, web content and other publications, including analyzing, interpreting, and integrating information into a variety of formats, such as graphs and tables, databases, spreadsheets, presentations, and web pages and monitoring social media content to ensure consistency in format and adherence to the applicable writing style and tone.

• Assess and improve the effectiveness and management of MSTI’s social media initiatives, processes, and systems.

• Establishes and maintains effective working relationships with corporate personnel, employees, vendors, and other individuals as needed for the purpose of informing and/or presenting information through various mediums in compliance with MSTI’s overall and business line visions, goals, and objectives.

• Coordinates the creation of social media content, blogs, and emails, ensuring a high level of consistency and accuracy, including liaises closely with principals and senior staff to ensure timely and relevant input into the development of digital communication strategies and content calendars; and monitoring and evaluating digital metrics and analytics to gauge audience reaction to messaging and adjusts messaging and strategy as needed.

• Identifies and analyzes resonance of messaging, unmet digital communication needs, emerging or existing attitudes and concerns of various audiences as they relate to MSTI’s digital programs and activities, advising management of communication sentiment and recommends modifications to approach, when appropriate.

• Other duties as assigned.

Qualifications:

• Minimum one year of experience working with digital content focused on website content management and support, social media content and operations, and digital governance compliance. Experience must include performing analytical, administrative, and technical work designed to add, update, create, and publish content for web pages and social media sites; and writing and editing blog posts; creating graphic content; uploading videos and photos: and soliciting, coordinating, and editing contributions from other contributors.

• Experience using Microsoft Office (Word, Excel, PowerPoint).

• Experience with graphics and video editing software.

• Experience managing organizational social media accounts including Facebook, Twitter, YouTube, Instagram, LinkedIn, and other social media platforms and software.

• Effective written communication, editing skills and attention to detail.

• Team player mindset.

Management Support Technology, Inc. (MSTI) is an Equal Opportunity Employer/Disabled/Veterans