IT Manager

IT Manager

*We have many roles available on our IT Team

Company Description

Hotels at Home is a rapidly growing Ecommerce company that pioneered the hospitality retail service. As an industry leader, we offer hotel guests the opportunity to enjoy their favorite room amenities and furnishings in the comfort of their own home by allowing them to shop hotel exclusive merchandise they experienced during their stay. Some of our products include bedroom accessories, bath amenities, beds, pillows and linens. With the help of our services, we are bringing portable hotel quality for guests to enjoy long after checkout.

Role Description

This is a full-time on-site role located in Fairfield, NJ, for an Information Technology Manager. The IT Manager will oversee the day-to-day technology operations, implement, and manage IT infrastructure and support the management team with technology solutions. The IT Department at Hotels at Home is responsible for providing technology services and support for all Hotels at Home employees globally. Our goal is to enable employee productivity through collaboration and innovation to help our employees provide our customers with a home that they love!

Primary Responsibilities

• Leads development and implementation processes for Hotels at Home’s IT systems and department.
• Supervise and mentor a team of IT professionals. Foster a collaborative and efficient work environment.
• Oversee the design, implementation, and maintenance of the company's IT infrastructure. Ensure security, scalability, and reliability of systems, networks, and hardware.
• Strategize, recommend, and optimize cost-effective corporate technology and implementation of innovative technologies that align with the company's goals. Identify opportunities to streamline operations and improve customer experiences.
• Manage the selection, implementation, and maintenance of hardware and software applications, ensuring they meet business requirements and contribute to operational efficiency.
• Implement and monitor cybersecurity measures for sensitive company and customer data. Ensure compliance with relevant regulations and industry standards.
• Provide outstanding IT support to employees, resolving technical issues and optimizing user experiences.
• Provide strategic advise to team members on technical matters.

Qualifications

• Strong knowledge in IT infrastructure and Information security solutions
• Hands-on AWS experience is required
• Experience in leading the planning, design and implementation of enterprise IT projects
• Ability to manage team members, vendors, and contractors
• Excellent problem-solving, critical thinking, and analytical skills
• Strong oral and written communication skills, including explaining complex technical concepts in common terms
• In-depth experience in PCI compliance, network security, and disaster recovery planning
• Bachelor's or Master's degree in Computer Science, Information Technology or related field
• Relevant technology certifications (e.g. MCSE, CISSP, CISM) are preferable

What We Offer

• Hotels at Home has a diverse and inclusive culture. Perks include:
• PTO and sick time off
• 401k with company match
• Medical, dental, vision insurance options and additional voluntary insurance
• Potential for Annual Merit increase based on performance
• Fun office environment with regular company events

To Apply

For employment consideration please respond to this posting.

All employment is contingent upon successful completion of a criminal history background check and drug screening.