Sr. EMR Product Specialist

Honest Medical Group

Nashville, TN

Vision , Medical , Dental , Paid Time Off , Retirement
Full-Time

Job Description

Who You Are

You are devoted, compassionate, and enjoy being on the front lines in healthcare, changing the lives of your patients. You are passionate about getting to the root cause of a patient's conditions, removing social determinants of healthcare, and ensuring the highest possible quality of life for those in your care. You don't want to sacrifice quality over quantity, and you aim to provide the same level of care and commitment to your patients that you would to your own family member.

Does this sound like you? If so, we should talk.

Who We Are

We are Honest Medical Group, a groundbreaking team of health care professionals focused on making a major impact in health care. At Honest, we align every aspect of our company to support patients and providers. We are devoted to purpose and inspired by innovation. We embrace our communities and lead with kindness. We drive health improvements, create a seamless member experience, and eliminate unnecessary cost. We listen to the needs of our patients and our employees—continually working to push beyond the status quo.

For us, it's all in an Honest day's work.

Your Role

The Senior Product Specialist EMRs will lead the team in the management and evolution of our Athena EMR system. The Senior Product Specialist EMRs will partner with the technology, clinical and operational and product teams to build custom solutions for clinical care teams to improve patient care, enhance access to care, and strengthen patient-centered initiatives. This role will provide technical support to clinical team members in the implementation and utilization of our EMR technology to improve quality and accessibility to care. You will work with our technology, clinical and client partner teams in other EMR integration initiatives, bringing expertise in general EMR capabilities and how to best integrate into the Honest business processes and leverage clinical data.

Primary Functions of the Senior EMR Product Specialist Include:

Collaborate with our clinical and operational teams to manage the evolution and adoption of the Athena product and how we use it to optimize clinical outcomes, communication, quality and efficiency.
Own the Athena product roadmap for Honest by looking for new capabilities and opportunities to use products within the Athena market place and how the tool fits within the broader system and data ecosystem.
Work with our vendor partner and internal teams to optimize the use and effectiveness of the system and the associated management reporting and audit capabilities. This includes the configuration, planning, and execution of new features or product launches for our end users.
Chair the Athena Product Steering Group by collaborating with our teams to help maximize the investment in the tool and the outcomes we want to drive for our patients and our organization.
Configure the Athena tool where necessary to support functional and operational needs.
Work directly with Athena, being the key relationship between the two organizations and driving any necessary project related ativities with them.
Collaborate with client partners as required to best integrate other EMRs into our clinical processes and optimize access to key clinical data
Collaborate with the technology team and client partners to identify needs and manage the integration process of our EMR with other internal and external systems.
Participate in regular security assessments and audits of EMR systems and periodic reviews of the EMR security architecture.
Perform other related responsibilities as assigned.

How You Qualify

You reviewed the Who You Are section of this job posting and immediately felt the need to read on. This makes you a match for our innovative culture. You accept things change quickly in a startup environment and are willing to pivot quickly on priorities.

Must have reliable access to high-speed internet to ensure seamless remote work communication and productivity
Bachelor's degree in a computer discipline or relevant field
5+ years of experience supporting implementation of an Electronic Medical Record system, preferably expert in athenahealth
5+ years experience at a healthcare organization in clinical informatics role; start-up experience would be a bonus.
3+ years of experience of the Athena EMR product, having a detailed understanding of the key functionality and its application to key clinical business processes.
Broad understanding of the EMR software required;
Ability to integrate clinical expertise, computer science, and informatics in the development of clinical technology systems
Strong customer service orientation and experience training physicians and nurses

How You are Supported

As a full-time team member, you will benefit from Honest's exceptional total rewards package, including competitive base pay with bonuses, paid time off starting at 4 weeks for full time employees, 12 paid holidays per year, reimbursement for continuing medical education, 401k with match, health, dental, and vision insurance.
As a part-time team member, you will benefit from Honest's total rewards package, including competitive base pay with bonuses, pro-rated paid time off, paid holidays, reimbursement for continuing medical education, 401k with match.
Family friendly policies that support paid parental leave and flexible work arrangements
As a team member you'll be supported by our robust commitment to training and development that starts with onboarding and continues throughout your career with Honest
You will collaborate with like-minded healthcare professionals who, like you, understand the importance and value of Honest's high-quality, value-based, care model.

Honest is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.

Honest is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities. Applicants with a disability who require a reasonable accommodation for any part of the application or hiring process should email talent@HonestMedicalGroup.com for assistance. Reasonable accommodation will be determined on a case-by-case basis.

Honest Medical Group contacts candidates via various platforms, including Honest's recruiting platform and/or email or text message. If working with candidates directly, Honest will contact candidates using an honestmedicalgroup.com email address. For reference, the recruiting process will always include a live phone call and/or real person interview prior to making a formal offer of employment. Honest will never ask for an individual's confidential personal information or financial account information (i.e., social security number or bank account and/or routing number) prior to a formal offer and will never ask for transfers of money or financial information by email, text, Venmo, or other social media. Further, Honest will never request financial account security information (i.e., PIN number, password, or security access information). We encourage all candidates to be diligent in their job search and to verify the contact information of individuals they are working with. If there are any questions as to whether a communication is coming from Honest, candidates may reach out to talent@honestmedicalgroup.com.