Account Manager, Mid-Market
- $50,000 to $70,000 Yearly
- Medical , Paid Time Off , Retirement
- Full-Time
Company Overview
At Modernize (a QuinStreet division) our mission is to simplify home improvement by inspiring motivated homeowners and connecting them with qualified contractors. Our foundation is based on 10 years as a driving force as Home Improvement Leads in online lead generation – connecting homeowners with high–quality contractors – in the $300 billion annually grossing home improvement market. We're working hard on a new brand and new products to cater to homeowners and the most successful contractors in the industry.
We're looking for sharp, motivated individuals to join our growing team. Teammates who enjoy using technology to solve problems will thrive in our dynamic startup environment. We have an open floor plan that encourages the entire team to participate in critical discussions and allows everyone to be a vital contributing factor. You'll enjoy our hip, newly renovated office in the heart of downtown with a view of the capital and the downtown skyline.
Job Category
- Partner with our clients to gain a deep understanding of their objectives, approach, results and challenges
- Create strategic account plans to attain client satisfaction, retention and maximize the life-time value of the partnership
- Meet with customers from Directors to C-level executives to present consultative solutions to gain client commitment and campaign optimization
- Network with our account base and provide key recommendations, testimonials, and case studies to internal/external stakeholders
- Partner with marketing, sales, product and engineering to see that the customer receives the highest standards of service from all parts of the organization
- Demonstrate a mastery of our solutions and the operational processes used for delivery
- Develop strategic plans to maximize opportunities while ensuring customer loyalty through consistent delivery excellence.
- Own client health.
- Positively challenge conventional thinking to find new and innovative ways to improve program success.
- Contribute to proposals and strategic sales opportunities.
- Intelligently relate business decisions back to the impact on our company's bottom-line.
- Mine and analyze data for insight to identify risk factors and ways to optimize performance.
- Accurately forecast and track key account metrics.
- Prepare and deliver account performance reports on an ongoing basis. Integrate with the Mid-Market team and the Modernize Home Services organization at large.
- Embrace our core values & work positively across all departments.
- 2+ years account management experience.
- Strong data analysis and analytical skills with experience using a business intelligence suite such as Tableau strongly preferred.
- Intermediate/Strong Excel and Salesforce skills.
- Bachelor's degree preferred
- Experience in lead generation / digital demand generation marketing is a strong plus.
- Experience with big box stores in the home improvement industry (ie: windows, hvac, solar and roofing) is a plus
- Tactical sales background preferred >Highly developed presentation skills preferred
- Exceptional communications skills; verbal and written.
- Strong business acumen with an ability to operate under pressure while making business-critical decisions on a daily basis.
- Proven track record of delivering a value proposition and successfully taking clients through onboarding stages to partnership maturation.
- Adaptable and even-keeled.
- Detail and process-oriented; an ability to effectively prioritize workload. Handle client emotion and objections in a positive, solutions-based manner.
- Ability to thrive in an environment of change and uncertainty.
Flexibility for occasional travel to different offices or events is essential to fulfill the duties of this role. This may include attending meetings, conferences, or training sessions, as well as collaborating with team members or partners in various locations. While travel requirements may vary, candidates should be prepared to engage in occasional travel as needed to support business objectives and foster professional relationships.
Modernize (a QuinStreet division) is an equal opportunity employer. We do not discriminate based on race, color, religion, national origin, pregnancy status, sex, age, marital status, disability, sexual orientation, gender identity, or any other characteristics protected by law.
Please see QuinStreet's Employee Privacy Notice here.
Address
Modernize Home Services
Austin, TXIndustry
Business
Posted date
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