Customer Service Representative

Why work for us?

• Robust benefits package including medical/dental/vision/401(k) plan
• Tuition reimbursement
• Discounted services for employees
• Paid vacations and holidays
• An exceptional training program
• The opportunity for the professional growth and respect that comes from working for an industry leader

Responsibilities include:

• Providing exceptional customer service consistent with HomeTeam Pest Defense service standards and metrics
• Providing information to prospective customers, initiating new service and properly setting up customer accounts
• Maintaining good customer relationships
• Selling

Required Skills:

We are seeking individuals who possess:

• Effective customer service techniques.
• Intermediate understanding of computers.
• Ability to sell.
• Ability to calm and diffuse customers.
• Excellent follow-up and organizational skills
• Ability to escalate appropriate inquiries or problems to managers.

Required Experience:

• High school diploma or general education degree (GED) preferred.
• Six to twelve months related experience and/or equivalent combination of education and experience is strongly preferred.
• Qualified candidates must also successfully pass a background check (driving included) and drug screening.

• HomeTeam is a Drug Free and Equal Opportunity/Affirmative Action Employer.