Program Support Specialist

We are hiring a Program Support Specialist for one of our clients in Trenton, NJ.

Job Description:

• Review all participant files to ensure accuracy of data migrated from SPARQ to GPMS.
• Track durational limit, slots, new intakes, exits and follow-ups.
• Assist with ensuring GPMS data entry and participant files and information is entered timely and accurately.
• Communicate with management and staff effectively both verbally and in writing.
• Provide consistent project management guidance, methods, system tools, and metrics for consistent project outcomes.
• Develop methods for measuring effectiveness and sustainability and conduct periodic assessments.
• Create Executive Level excel dashboards to report overall program health.
• Assist in identification and analysis of program level risks and opportunities.
• Provide technical assistance to program staff on an as needed basis.
• Meet work standards by following productivity and quality of program data.
• Identify operational problems and work process improvements.
• Evaluate and assess the programs' strengths and weaknesses.
• Meet with program staff to discuss program status and goals
• Complete other duties as assigned by Management.

Skills required:

• All of the above; IT experience is a plus.
• Microsoft Teams, Excel, Word, PowerPoint, Outlook, GPMS, DocuSign, AOSOS, etc.

Experience required:

• Minimum of 5 years of experience in providing technical assistance.
• The ability to pay attention to details is required.
• Experience in data validating information across various program systems.
• Excellent verbal and written communication skills.
• Ability to work well with a team and independently.
• Computer proficient in Word, Excel, PowerPoint, Outlook, MS Teams.
• Ability to schedule and manage tasks effectively.
• Conflict resolution and problem-solving skills.
• Organizational and multitasking skills.

Work hours:

• 8:30 AM to 4:00 PM
• Lunch period (Unpaid):1/2HR

Additional information:

• Dress Code: Business Casual (75%) and Business Attire (25%)
• Office or Remote: Work remotely 2 to 3 days per week
• Parking: Free parking

About Us:

We are specialized in recruiting and deliver the best professional talent of industry and we are committed to deliver best experience for our clients and job seekers. With over two decades of experience in the recruitment industry, we proudly help you to find the next job that matches your professional skills. Our team understands your needs or requirement before starting the recruitment, that enables to find the high quality of talent with high success rate of talent delivery, keeps us continue to be the best in the industry. By responding to this job posting, you are consenting to receive text/SMS messages from us. Thank you.